Returns & Exchanges
We want you to be fully satisfied with your grooming journey, which is why we offer a 30-day return window for unopened products and a dedicated growth guarantee on our flagship kits.
Check Eligibility
Ensure your items are unused, in their original packaging, and within the 30-day return period from the date of delivery.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization number.
Pack and Ship
Securely pack your items and send them back to our Copenhagen warehouse using a tracked shipping service to ensure safe arrival.
Receive Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing